Easy Ice Knee – Reusable Hot & Cold Therapy Wrap
We want you to be satisfied with your purchase. If you need to return an item, please follow the guidelines below.
Right of Withdrawal (14 days)
As a consumer in the EU or UK you can cancel your order within 14 days of receiving the goods, without giving a reason. Simply tell us within that period that you want to return the item, then send it back within a further 14 days.
Return Costs
You bear the direct cost of returning the goods. On request we will email you a prepaid return label; the cost of this label is then deducted from your refund.
Condition of Returned Items
- You may inspect the item as you would in a shop. If it shows signs of use beyond what is necessary to check its nature and function, we may deduct a reasonable amount for the loss in value.
- Please return the item in its original packaging where possible.
How to Start a Return
- Email info@rehabmarket.co.uk with your order number and, optionally, the reason for the return
- We will send return instructions and, if you wish, a return label
- Pack the item securely and send it back within 14 days
Refunds
Once we have received the return, or you have provided proof of posting, we refund the purchase price including standard delivery costs within 14 days, to your original payment method.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us immediately so we can resolve the issue at no cost to you.
Consumer Rights
This policy is in addition to your statutory rights under EU and UK consumer law.
Easy Ice Knee – Hot & Cold Therapy for Effective Pain Relief
Easy Ice Knee is a flexible and reusable gel pack solution designed for effective hot and cold therapy. Specifically developed for the knee, it can also be used on other areas where pain, swelling, or stiffness need relief.
The ergonomic design combined with the flexible gel allows the pack to comfortably conform to your body. Easy Ice Knee provides fast relief from acute discomfort, helps reduce inflammation, and supports faster recovery after injuries or surgery.
The adjustable hook-and-loop straps ensure a secure fit, keeping the pack in place during use. This makes it easy to use both at rest and during light activity — whether at home, in a clinic, or during rehabilitation.
Features
• Hot & cold therapy in one product
Use cold or heat depending on your needs
• Effective pain relief
Helps reduce pain, swelling, and inflammation
• Flexible & ergonomic design
Contours naturally around the knee and other body parts
• Reusable & durable
Built for long-term use
• Secure fit
Adjustable straps keep the pack firmly in place
• Versatile use
Ideal for the knee but suitable for multiple areas
Usage Instructions
Cold therapy
Place the gel pack in the freezer for at least 2 hours. Use to reduce swelling, inflammation, or acute pain
Heat therapy
Microwave for approximately 20–30 seconds depending on power. Use to relax stiff muscles and improve blood circulation