PaceEasyIce 3D – Reusable Hot & Cold Knee Wrap
We want you to be satisfied with your purchase. If you need to return an item, please follow the guidelines below.
Right of Withdrawal (14 days)
As a consumer in the EU or UK you can cancel your order within 14 days of receiving the goods, without giving a reason. Simply tell us within that period that you want to return the item, then send it back within a further 14 days.
Return Costs
You bear the direct cost of returning the goods. On request we will email you a prepaid return label; the cost of this label is then deducted from your refund.
Condition of Returned Items
- You may inspect the item as you would in a shop. If it shows signs of use beyond what is necessary to check its nature and function, we may deduct a reasonable amount for the loss in value.
- Please return the item in its original packaging where possible.
How to Start a Return
- Email info@rehabmarket.co.uk with your order number and, optionally, the reason for the return
- We will send return instructions and, if you wish, a return label
- Pack the item securely and send it back within 14 days
Refunds
Once we have received the return, or you have provided proof of posting, we refund the purchase price including standard delivery costs within 14 days, to your original payment method.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us immediately so we can resolve the issue at no cost to you.
Consumer Rights
This policy is in addition to your statutory rights under EU and UK consumer law.
PaceEasyIce 3D is a three-dimensionally shaped gel wrap from SQUID GO for cold and heat therapy — for pain, swelling and everyday recovery.
The shape is what makes the difference
A flat gel pack only touches the leg in a few places, and it slides off as soon as you move. PaceEasyIce 3D is moulded to follow the contour of the knee, so the gel stays in full contact with the area you are treating. Even contact means even cooling — and a treatment you can actually sit still through.
The wrap pulls on like a sleeve and is held in place by the fabric itself, so you keep both hands free. The silky outer fabric is skin-friendly and leak-proof, and the whole wrap is reusable — cool it, use it, and put it back in the freezer for next time.
Features
• 3D ThermalLock shape
Moulded to the knee for even contact instead of a few cold spots
• Cold or warm
The same wrap works straight from the fridge or freezer and after a short spell in the microwave
• Stays cold longer
Expert-grade gel holds its temperature through a full session, so you reheat and refreeze less often
• Silky, skin-friendly fabric
Comfortable against bare skin, and leak-proof in use
• Reusable
Keep it in the freezer so it is always ready to go
• Three sizes
M, L and XL for a proper compression fit
Choose your size
Measure the circumference of your calf 14 cm below the knee, with the leg bent at about 90°. Measure twice — most returns come from the wrong size.
M
42–46 cm / 16.5–18 in
L
46–51 cm / 18–20 in
XL
51–58 cm / 20–23 in
How to Use
Cold therapy
Put the wrap in a freezer bag and leave it in the fridge or freezer for 2–3 hours. Pull it on over the knee. If it feels uncomfortably cold, take it off straight away.
Heat therapy
Take the wrap out of the plastic bag and let it come up to room temperature. Microwave for 45 seconds, then add heat in 5-second steps if you need more. Always check the temperature against your hand before putting it on, and let it cool for a few minutes if it feels too warm.